You can save these messages to Salesforce records.įor information about the new Webex App and Webex Meetings, visit. The Salesforce integration has aįeature, which gives you the ability to save messaging exchanges directly to Salesforce for specific follow-up and note taking. Webex App messaging is persistent, and gives you access to the history of shared messages and files in your spaces. Webex App spaces that are linked to it in Salesforce, you need to be a member of a space to open them. Tips about using Cisco Webex in SalesforceĪlthough everyone associated with a particular record can see the Group video calling in spaces of up to 25 people.Īccess to the Cisco Webex Control Hub for user provisioning, admin, management, and analytics.
SALESFORCE INBOX APP LICENSE
Webex App license you can also use these capabilities with the integration: Global availability where the Cisco Webex service and Salesforce Lightning are available.Īvailable on Google Chrome or Mozilla Firefox browsers. Seamlessly manage your Salesforce records while active on a call, link contacts with objects, and manage contact history.Ĭustomize your Webex Meetings personal room URL or create a randomized URL that can be added as meeting details from Events or Custom Events in Salesforce (beta). Instantly invite people outside your company. Threats include any threat of suicide, violence, or harm to another. Use highly secure messaging that supports file attachments, read receipts, and deleting. Harassment is any behavior intended to disturb or upset a person or group of people.
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Simplify outreach with messaging, video calling, and user status integrated with contact cards.Ĭreate and link group workspaces within Salesforce records to enhance productivity.